How to Avoid Computer Support Scams

Tim Andy

10/4/2022

Technology has become an essential part of our lives, and with it comes the risk of computer support scams. These scams can take many forms, but they all share one goal: to steal your money or personal information.

Here are some tips on how to avoid computer support scams:

  • Be wary of unsolicited calls or emails. Legitimate companies will never contact you out of the blue to offer computer support. If you receive a call or email from someone claiming to be from a tech company, hang up or delete it.
  • Don't give out your personal information over the phone or online. Never give out your credit card number, Social Security number, or password to someone you don't know and trust.
  • Be careful with pop-ups. Pop-ups can be a sign of a computer support scam. If you see a pop-up that tells you your computer has a virus or that you need to call a certain number, don't click on it or call the number.
  • Use a strong password. Make sure your password is strong and unique for each website you use. Don't use the same password for your email, bank account, and other important websites.
  • Keep your software up to date. Software updates often include security patches that can help protect your computer from scams. Make sure you install all updates as soon as they are available.
  • Use a trusted antivirus program. Antivirus programs can help protect your computer from viruses and other malware. Make sure you use a program that is up to date and that has a good reputation.

If you think you have been the victim of a computer support scam, report it to the Federal Trade Commission (FTC) at ftc.gov/complaint.

By following these tips, you can help protect yourself from computer support scams.

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